Privacy Policy

• Account information. Your name, email address, and password credentials (handled by our authentication provider; we never see your password itself).
• Practice data. When you run a practice call, your audio is streamed to our voice provider to power the live conversation. A recording of the call is kept by our voice provider so you can replay your own calls inside the product. We also store the text transcript of the call, your scenario choices, durations, and the scores and coaching generated for you. You can ask us to delete recordings at any time (see Recordings and retention below).
• Content you save. Scripts, preferences like your weekly goal, client and policy records you log in the Book, your practice exam answers on the License tab, and anything else you type into the product.
• Text you send to our free tools. If you type a question into the Ask anything box or paste a script into the script checker, that text is sent to our AI provider, Anthropic, to write the answer. We do not save the text ourselves. To enforce daily limits we keep a one way code made from your IP address, never the address itself.
• Page views. Our own page view counter records the page you open, the site that sent you, any campaign tag in the link, your country, your device type, and whether you are signed in. It tells visits apart with a code made from your IP address and browser that changes every day, and it does not store your IP address. When the link you followed carries a source tag, it also sets the source marker described under Cookies.
• Referrals. If you arrive through an affiliate or partner link, we record which link it was so the right person gets credit when you subscribe or buy a License Pass.
• Billing. Payments are processed by Stripe. We receive your subscription status and plan, not your card number.
• Technical logs. Standard hosting logs (such as IP address and request data) used for security and keeping the Service running.

To run the product: hold your practice history, grade your calls, show your progress, coach your next rep, and handle your subscription. To credit the affiliate or partner who referred you, and to count page views so we can tell which pages and links work. To keep the Service safe: prevent abuse, enforce usage limits, and debug problems. To communicate with you about your account. To improve RingReady, including how practice prospects respond and how calls are graded. We never sell your calls or use them to train outside AI models. That is it. We do not sell personal information, and we do not run third-party advertising or ad trackers.

We use a small set of service providers to operate RingReady:

• Supabase (database and authentication) stores your account and practice data.
• ElevenLabs (voice AI) powers the live spoken conversation during practice calls.
• Anthropic (AI models) processes transcripts to produce grades and coaching, and the text visitors type into the Ask anything box and the script checker to write the answer.
• Stripe (payments) handles checkout, cards, and subscription billing.
• Resend (email) delivers your account and lifecycle emails, and receives your email address and name.
• Vercel (hosting) serves the application and keeps standard server logs.
• Cloudflare (Turnstile) checks that sign ups and sign ins come from a person, and sees your IP address and browser signals for that purpose.
• Twilio (text messages) sends the one time passcode when you verify your account by phone, and receives your mobile number for that purpose.

These providers process data only to provide their service to us, under their own security and privacy commitments.

If you join a team, your display name and practice statistics (your reps, drill minutes, streak, best scores, and team drill progress) appear on your team’s leaderboard and are visible to your team, including its owner. In the team view and its reports the owner also sees the days since your last call, how your reps compare with the week before, and the one coaching skill you most need to work on, with its direction and a tip on what to practice. Your call recordings and transcripts stay private to you; teammates see stats, not transcripts.

If someone referred you through their affiliate or partner link, their Account page shows your first name and last initial (or the start of your email address, before the @, if we have no name), the date you signed up, and whether you signed up, started paying, or earned them a referral payment. They never see your email address, your calls, your scores, or your billing details.

We use a few first party cookies. They are a session cookie that keeps you signed in, a small preference cookie that remembers your time zone so streaks count your days correctly, and a signed-in marker so the site loads in the right theme. A source marker remembers which link brought you here so we can tell what works, first party only, gone after 30 days. A referral marker remembers the affiliate or partner link that brought you, so the right person gets credit if you subscribe or buy a License Pass, first party only, gone after 30 days. No advertising cookies, no cross-site trackers.

Practice calls are recorded and processed by our voice provider, ElevenLabs. The recording lets you replay your calls. Grades and coaching are made from the text transcript, not the audio. You can ask us to delete recordings at any time.

We keep your data while your account is active so your history and progress work. If you want your account and its data deleted, email support@getringready.com from your account email and we will delete it, including your call recordings, within 30 days, except records we must keep for legal or accounting reasons (like payment records held by Stripe).

If you verify your account by phone, we collect the mobile number you enter for one purpose: sending you a single one time verification passcode that you request by tapping the button. Message frequency is one message per verification request. Message and data rates may apply. We never send marketing texts, and we never share, sell, or disclose your mobile number or your consent to text you with any third party for their marketing; the number is used only to deliver the code you asked for (via our messaging provider, Twilio) and to prevent duplicate free trials. Reply HELP to any message for help, or STOP to opt out of further texts.

You can access and update your name in the app, and you can download your call history, transcripts, reports, and Book records yourself at any time with Download my data on your Account page (the audio recordings are not in that file). You can also ask us for a copy of your data, ask us to correct it, or ask us to delete it at any time by emailing support@getringready.com. We honor applicable data protection rights for your region.

Data is encrypted in transit, access to production data is restricted, and each account’s practice data is isolated per user at the database level. No system is perfectly secure, but we build with security as a requirement, not an afterthought.

RingReady is a professional tool for adults. It is not directed to anyone under 18, and we do not knowingly collect information from children.

If we change this policy in a material way, we will give notice (for example, by email or an in-app notice) before the change takes effect. The date at the top always reflects the current version.